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FAQ 2017-11-07T14:41:27+00:00

Kuvings FAQ

KUVINGS COMMUNITY

  • Ensure you assemble the juicer correctly by following the red dot system
  • Firstly unpack all parts in the box and put on a kitchen bench or table
  • Unwrap all the plastic and separate all the parts
  • Place the base of the juicer near a power point ready for use
  • Take the strainer and put it into the rotation wiper, give it a turn so it naturally turns easily
  • Take the Juicing screw and place it in the strainer, allow it to drop in naturally
  • Check under the juicing bowl and ensure rubber seal is sealed
  • Place the rotation wiper with the strainer, place the juicing screw in the juicer bowl
  • Place the juicing bowl on the base of the juicer where the red dot is, ensure it is placed comfortably and the juicing screw can turn
  • Place the Hopper Lid on top of the Drum Lid
  • Place the lids on the juicer bowl where the red dot is and then click it to the left to lock it in
  • Then turn on the juicer for use
  • Note the juicer will not start unless all the above is in place
  • For safety reasons all the parts need to follow the red dot system
  • Once you have finished juicing, close the smart cap and pour water into the juicing chute, turn the motor on to flush clean the juicer
  • Place both hands on the juicer lid and twist to the right to the open position and loosen the lid, lift off the base and take it to the sink
  • Remove the top and give it a rinse in warm water, if you feel it needs some detergent, apply it
  • Separate the rotation wiper with the screen and juicing screw from the juicing bowl
  • Tip the screen upside down into your hand so the juicing screw falls into your hand
  • Separate the rotation wiper from the screen
  • Place all parts into a sink of warm soapy water or rinse thoroughly under warm water
  • When cleaning the juicer bowl you are required to take out the rubber plug under the juicing bowl to rinse through any excess pulp that may be left, use the end of the brush provided to help you push it through, put the plug back in once cleaned. This is something that can easily be forgotten, so try to remember. If you forget the juicer bowl will not fit properly on the base of the juicer and will not start. Or if it does start it will add pressure to the juicer and not give you the best juice possible, with extra pulp coming through to your juice
  • Washing the screen properly is very important because if you leave any excess pulp on the screen the quality of your juice will be lower. It is very easy to clean put the screen under warm water and with the brush provided this should be a 1 minute job. If you have juiced a lot and you have excess pulp on the screen you can use the end of the brush and scrap it off before brushing it under warm water
  • Once you have rinsed all the parts put them on a towel to dry
  • The whole cleaning process should take between 2 to 5 minutes
  • To assemble the juicer refer to the notes above on how to assemble the juicer
  • It is important to note the cleaner you keep your juicer parts the better performance you will get from your juicer. Try not to build any excess juice residue on the parts.
  • All parts are BPA Free therefore they do not contain the chemicals that allow it to be dishwasher safe.
  • Cleaning process is very simple, just pull the three parts apart and rinse in warm water or wash how you wish.
  • Brush the little fibre that is caught in the basket for about a minute and everything should be clean.
  • Ensure you check the groove under the juicing screw is cleaned properly before reassembling juicer.
  • Also ensure you plug in the rubber plug under the bowl to seal the part completely before juicing again.
  • Ensure the juicer does not build any residue film stain on the parts.

There are over all 5 models in Whole Slow Juicers

  • B1700 Domestic Model
  • C7000 Professional Model
  • EVO820 Professional Leather Finish Model
  • CS600 Chef Commercial Model
  • CS520 Pro Commercial Model

There are 2 models in Blenders

  • Vacuum Blender SV-500
  • Power Blender 351

Making Frozen desserts like sorbets, ice cream, smoothies, dips, baby food and nut butters

  • You can put in whole apples, whole oranges and pears, cut carrots once long ways, cut greens if you are making more than a litre of juice at a time
  • Always cut the beetroot for all juicer models by cutting the beetroot in half, laying it flat on the chopping board and then slicing it into 6 to 8 pieces the shape of half moons
  • The CS600 commercial model needs produce cut into 2 to 5cm sizes, to fit through the self-feeding mouth, handfuls at a time, apples and oranges can be put through whole
  • As there are no metal blades in a Kuvings Cold Press Juicer that rip and tear open the produce to extract the juice so you must take a moment to properly prepare the carrots/beetroots before juicing.
  • A cold press juicer presses and squeezes the produce to extract the juice just like chewing. The result is a much richer juice both in nutrients and flavour.
  • To make it easier for the juicer to press it is recommended that you cut the carrots in half lengthways and beetroot is cut into smaller pieces
  • DO NOT cut carrots to small pieces horizontally and feed into the juicer.
  • Finally DO NOT overload the juicer with multiple pieces of carrot/beetroot. It is recommend you wait for each piece to be pressed before adding the next piece of carrot to the juicer.
  • Take your time and enjoying making a fresh, natural, healthy cold pressed juice.
  • Soak the almonds in water for at least 3 hours
  • Using a large spoon or ladle, carefully measure out the mixture into the Kuvings Whole Slow Juicer, making sure to add equal parts almonds and water each time
  • You can add a quarter of a pear if you would like the milk a little sweeter
  • Use the pulp for sweets, cakes, cereal or enjoy a mixed nut energy bar
  • Kuvings is an international brand with their own factory and patented cold press juicer motors
  • The reason why a Kuvings can juice all fruit and vegetables hard or soft is because of its strong motor and high torque.
  • It also has a larger juicing screw with two revolutions’ which means it squeezes the juice twice as fast against 4 resolutions of other juicers.

You can surely juicer green in Kuvings Whole Slow Juicer. Just ensure that you cut them into small parts. Long greens can get entangled in the juicing screw (auger) and damage the machine.

  • Hard Seeds : Fruits like Peach, Apricot, Plum, Mango have large seeds. Remove these large seeds before juicing.
  • Hard or Inedible Skin : Fruits like Pineapple, Orange, Mango, Watermelon have hard or inedible peels. Please remove these peels.
  • Frozen Fruit : Frozen Strawberry, Blueberry, Rasberry. It is important that you let these ingredients thaw for 5 minutes before you use them for making sorbets.
  • Vegetable/Animal Oil : Seasme Seed, butter, margarine, etc. Do not extract ingredients containing vegetable or animal oil. It can all together damage the juicer.
  • Others : Coconut, Sugarcane or whole grain
  • Check the plug has not been pulled out accidentally from the power socket or the switch is turned off
  • Check the tip of the hopper lid to ensure the magnet has not fallen out
  • Ensure that the lid is perfectly in place such that red dot is aligned with the ‘| |’ sign on right of the Close message. The juicer will not start unless all parts have been assembled properly
  • Call 1800 22239 or email info@kuvingsindia.in for further assistance
  • • Adding too much produce in a short period of time may clog the strainer. Use the reverse button to unclog the produce and keep juicing. Allow the juicer to squeeze and press what has not been juiced in the bowl.
  • • If the juicer parts have stains and have not been cleaned properly this could create this problem. Soak parts in hot water and Bi Carb Soda over night and wash and dry them well to eliminate this problem.

Ensure you push the silicon plug under the juice bowl in firmly.

  • Put your body weight on the lid, turn the hopper lid part counter clockwise to open the Lid
  • Press the reverse button a couple of times to loosen the produce in the juicer bowl
  • Pour a litre of water through juicer and turn the on switch on, this should loosen the lid
  • Do this up to 5 times if you need to.
  • Slice a lemon with the skin into 4 rings and put it through the juicer, then follow it up with a carrot that should also release the lid.
  • Ensure you are trying to take the lid off while the top set is on the base of the juicer if this does not work put whole juicer lower than your bench, either on a chair or table, lean onto the lid with your body weight, treat it like a medicine bottle, push down and then turn to the open position.
  • If the lid is half on and half off, do the same as the above put turn to the close position instead
  • If no success call 180022239 for assistance
  • It is completely normal if the juicing bowl moves a little bit while operating, normally occurs when juicing fibrous vegetables
  • If it moves a lot you have probably overloaded it by putting produce through too quickly or the pieces were too large. This may occur with beetroot, as it is very hard.
  • If the piece is a little large do not put another piece in until it has worked through the last piece of fruit or vegetable
  • Too much fruits or vegetables in the juice bowl may have overloaded or over heated the motor.
  • Please wait until the appliance is cooled down to use it again. Could take 10 minutes.
  • Check if anything is clogged in the juicing screw, if motor starts to work again, there is nothing wrong with the motor.
  • When using the fruits or vegetables with a hard seed in it, please remove all the seeds in the fruits or vegetables before use or it may break the juicing screw.
  • There is a possibility that the produce might get stuck in the machine because of large fruits or long greens. Ensure that these parts are removed. Going ahead do not use large pieces for hard vegetables or long greens.
  • Each fruit or vegetable to be juiced may produce a different amount of juice.
  • Even same fruits or vegetables can have different amount of juice due to the freshness of the fruits or vegetables.
  • Winter vegetables like carrot, beetroot and celery yield less in summer and create more pulp because they are dryer and harder
  • To extract more juice out of the refrigerated fruits or vegetables, put it in clean water and wait until the fruits or vegetables are moist enough to be extracted.
  • Carrot has high fiber, which is hard to extract, to get the best result from extracting carrot put in with different high fiber fruits or vegetables. Such as, kale, leafy green vegetable.
  • Please cut the carrot into long and thin pieces if carrot is very large to get the best result.
  • Check if the pressure silicon is assembled properly.
  • Close the smart cap
  • Pour one cup of water into the juice bowl
  • Feed one long carrot all the way through
  • Then press reverse and let it come back up
  • Remove the lid
  • Jiggle the strainer from left to right and pull up at the same time
  • This technique should release the suction that has been creating through overfeeding. Please slow your juicing down next time and this should not happen again
  • If you still cannot remove the bowl please call 1800 22239 or email info@kuvingsindia.in for assistance.
  • No not all fruit and vegetables.
  • You should peel Oranges, Kiwi Fruit, Melons, Bananas, Pomegranates and Sweet Potato.
  • No need to peel Carrots, Beetroot, Apples, Pears, Ginger, Lemons (in moderation)
  • 10 years on the motor and 1 year on the parts (auger, strainer, plastic and rubber parts are not included) for domestic use.
  • 5 years on the motor and 1 year on the parts (auger, strainer, plastic and rubber parts are not included) for commercial use.
  • Call 1800 22239 or email info@kuvingsindia.in for all your service needs.
  • Putting through too much produce at one time while the pulp chute is blocked can break the strainer
  • Putting through a seed can tear the strainer and is not covered under warranty
  • Not peeling pineapple skin can cause a tear the strainer
  • Not cleaning the strainer properly and blocking the holes can create problems with the strainer
  • Do not use a knife or any other object to push the fruit inside. At all times you can use the pusher provided with the machine.